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In 1999 I was overpayed £2000 due to 'Finance' not being informed of my change in employment for two months! I left the NHS in 2000, and returned in 2014. 2018- again overpayed due to 'Finance' not being informed of my leaving and I received a letter three months later  that I had been overpayed.  I would like to know why there has not been a system/software/staff created in the last 20 years since I was overpayed to prevent this predictable financially wasteful regular occurrence  in...

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

Employers could make the biggest difference to the health staff working life by implementing mandatory " Bank" flexible working nationwide, instead of the current financially wasteful recruitment and retention system that all NHS and Social Care have to undergo. Labelling health and social care employeess with Band 2-9 is divisive and dehumanising -  a well- intentioned idea in  theory, but an appalling way to treat healthcare employees in practice. "Off with its head!" Instead allow a...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

"The Five ADLs - "How to keep (yourself) out of nursing Home.' David Fisher MD Healthy people usually take for granted their ability to get out of bed in the morning, use the bathroom, perform some level of hygiene, dress themselves and feed themselves. Once a person starts to lose the ability to perform any one of them, his or her likelihood of moving to a nursing home will skyrocket, therefore it is crucial that these  five skills  are maintained. The government should therefore...

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

Here is an idea... What about arranging with the local Job Centres work experience schemes for claimants to 'experience the world of work' in return for their job seekers allowance they give their time of  15 - 35hrs a week to their local hospital. After DBS clearance they can assist with transporting patients, delivering discharge medications, taking Family and Friends Surveys, assist with making beds. The claimants can assist the cleaners in keeping the ward hygienically clean.  The...

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

Resistance to the inevitable adverse outcomes on both the staff and patients, health and experience, with the Government - Dept of Health and Social Care, not taking seriously the legitimate concerns of the doctors and nurses on the 'front-line'. Success could be measured by the Government when they legally implement what the front-line staff say would actually be efficient, cost-effective and practical for the NHS. For e.g. Self -rostering system that suits both the health service and the...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

Here is an idea...Ban the current 'Dickensian workhouse hours' of the mandatory 12.5hr shifts for nursing staff (who by they way never ever leave on time) to the humane self-rostering system of the 21st Century. The majority of nursing staff are middle-aged, with the inevitable wear and tear on the body that comes with it. For the sake of providing quality care and experience for service users, and for the health and well-being of middle-aged healthcare professionals, implement self -...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

The Government should advertise to the public, from September to January on a yearly basis, to all media outlets the importance of taking the yearly flu jab. 

PATRICIA CLARKE
by PATRICIA CLARKE
1 Votes
Comments 4
PATRICIA CLARKE

"Cost repels care" Why do the Government find it so impossible to simply redirect the financial resources that appear to be available to fund private 'care' companies profit margins to please their shareholders, instead of the Carers who would prefer to provide loving tender expert care to the members of their families who have long-term chronic illnesses? I suggest that compassion and care that are meted out by family members is subjective, so it can not and will not be valued as a valid...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

Visible leadership at all times with a focus on the environment. The environment shapes the culture of the workplace. Financial resources should be made available to create a healing, compassionate environment, that incorporates natural light and an arboretum for both staff and service users. Time between admission and discharge should flow transparently as financial resources would be available for what use to be called 'Convalescent Homes'. Convalescent Homes would be able to provide to...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

Here is a novel idea...The Government should  pass a Law immediately  that would proclaim that  all Registered nurses at Band 5 would  be paid the current "Bank Rates" of £17 - 23/hr instead of the current objectionable 'McDonalds' rate of £11.00/hr that a Permanent Registered Nurse member of Staff with an Honours Degree after three years training is expected to be thankful for. This bold revolutionary action by any Government in power, allowing this appreciative remuneration, would turn...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 7
PATRICIA CLARKE

See below.

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

  provide access to equipment and technology that helps staff do their job and managers run the organisations well. Four years ago, I returned to the NHS to work as a nurse.  I was offered the position in August and did not start til December. Four years later, at another NHS Employer I applied to and offered the nurse position in September and  yet am still waiting to start work.  Thirty years ago, the recruitment process for nurses took a mere four weeks, regardless of seniority....

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 4
PATRICIA CLARKE

The banding system was suppose to equalise the work that is performed in the NHS. Instead the banding has merely prioritised bureaucracy over a clinical profession reflected in this pernicious comparison between basic job descriptions. A job description for a Band 5 Nurse omits the following - Honours Degree, £120.00 a year registration payment, continuous professional development and revalidation every three years all requirements for the privilege of "..'...short staffing, high acuity...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 0
PATRICIA CLARKE

More productivity with less cost ?  Find the 20% of the most productive sector of the NHS that creates the 80% cost effectiveness, efficiency and good patient experience. A win/win situation. I would humbly suggest that the 20% comprise of the health staff, so would it not make sense to put only clinical staff back in overall control of the NHS?  Would the banking sector allow non- banking managers be in charge of their organisation after the 2008 financial crisis. It would not work would...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

The Government must mandate that NHS Trusts would be legally accountable if their staff do not take their 'unpaid breaks.' Staff should be disciplined if they do not take their break as they will be at a higher risk of making a fatal mistake, for example, a drug error. Also they will be more prone to take 'sick days' due to the lack of recovery from not taking their breaks. There should be a daily audit on whether staff had taken their breaks, and why not, and implement immediate changes to...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

Changeover to new Bank Provider, has not created an agreement with Trust to allow their Bank Staff to administer drugs which is an essential part of patient safety and  to maintain a qualified nurse's practice.

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

World Class Hospital 1. One-stop-shop, seamless service 2. Transparent 3. Flexible, personalised 4. Caring, empathetic 5. Proactive, Anticipatory 6. Visitor-friendly 7. Highly motivated staff. The Seven Common Pitfalls of Customer Service in Hospitals 1. Multiple handover 2. Lack of transparency 3. One-size-fits-all 4. Lack of empathy 5. Reactive approach 6. Failure to serve the patient’s extended families 7. Overworked staff. Prof. Rene T. Domingo Asian Institute of Management...

PATRICIA CLARKE
by PATRICIA CLARKE
2 Votes
Comments 2
PATRICIA CLARKE

From the current NHS method - "French leadership style tends to be autocratic and paternalistic. For the French the reputation of the organisation, as well as the social and political goals come first over immediate obtainable objectives. Due to the consolidated power in the CEO, opinions of the middle management falls on deaf ears." To have a more effective and efficient NHS, could try adopting the leadership style where - "Japanese executives have great power... and have little...

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

Assistant Project Manager - Arts Programme Band 6 £33,660 - £43,307   Main area - Capital Development Engagement & Inclusion Facilitator  Band 7 Human Resources £39,866 - £49,704 Head of Internal Communications and Engagement - Band 8a Salary £49,077 - £56,632 Senior Content Editor  - Digital Content Publication  Band 6 £33,660 - £43,307  

PATRICIA CLARKE
by PATRICIA CLARKE
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PATRICIA CLARKE

Following experts  is from " If Disney Ran Your Hospital - by Fred Lee (2004) "About teamwork, I would ask the group  in a staff meeting to complete: I want to work for a manager who...I want to work with co-workers who... About passion, I would ask each individual to privately complete: I would ask each individual to complete : I enjoy my work when... I wish there was less... I wish  there was more... When I am not at work , I enjoy...This process of probing for information, having...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

The NHS Trusts are under the illusion that the business management model is the holy grail of running an effective service. In practice this means the dedicated graduate profession of critical clinical front-line staff i:e the nurses - are expected to do "more with less" as par business parlance. "...Excessive administration burden, Nursing staff shortages and sub-optimal staff retention. The...(transformation) of the workforce - the move away from a full-time workforce to that of part-time...

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 1
PATRICIA CLARKE

Starting a new position - offer of loan - of paying first month rent interest free and garnishing repayment over 12 months.

PATRICIA CLARKE
by PATRICIA CLARKE
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Comments 2
PATRICIA CLARKE

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PATRICIA CLARKE

LONDON, United Kingdom

Joined this community on Sep 12, 2018

Bio Staff Nurse

First Name
PATRICIA

Last Name
CLARKE

How long have you worked in health or care?
Between 10 & 20 years

Where in the UK are you based?
London

What type of organisation do you work for?
An NHS Trust or Foundation Trust

Where do you work?
I work in a hospital - On wards

What is your role?
Registered Nurse/Midwife/Health Visitor

Can we contact you about the ideas you submit via email?
Yes

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