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I love all the QI stuff and the improvements generated - but - what is being improved? A process that was previously ill defined is changes a bit to create a temporary improvement but it's not long before the changed process slips back to what it was before. So - what was the point? My idea is for each and every process in the NHS to be documented using a particular process mapping technique and for the process maps to be used by ALL NHS employees for guidance. Relevant process maps to be...

Tom Rose
by Tom Rose
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Tom Rose

Tom Rose

Worcester, United Kingdom

Joined this community on Sep 14, 2018

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