Talk Health and Care

Using Appreciative Inquiry to turn around a care home CQC rating

https://www.youtube.com/watch?v=QMaOZzKRW0s&t=461s

Please watch the above video which is 12 minutes long.  See how a care home that faced closure used appreciative inquiry and turned their fortunes around.  

Appreciative inquiry is a strength based model that focuses on what is working well.  

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Joseph DHSC 2 months ago

Hi Suzette - thank you for your idea, I'm sorry it's taken me so long to reply! I thought the video was really interesting. Do you happen to know whether this model has worked well elsewhere and if training is available to managers who might be interested in using appreciative inquiry to help improve their organisations? Joe

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