Talk Health and Care

Challenge 6 – How can we measure success?

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We have learnt a huge amount from everyone who has contributed to the #TalkHealthandCare platform. We will continue to work to help solve the problems you’ve identified and implement the great ideas you’ve suggested. We also want to understand what difference the challenges we’re working together to solve are having and would like your ideas about how we might measure success.

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We have to view success in terms of cyclical change. The NHS is changing with changing times. The five year forward view puts patient focus closer to home. The DH want to see clinical effectiveness but don't know how to measure what we do so we have to define what we do. I would argue that this is a near impossible task since we are dealing with people and the lifespan. We need therefore a model which embraces humanity at it's core. What i mean by this is that we have an open door and...

Naomi Forsyth
by Naomi Forsyth
Comments 0
Naomi Forsyth

In a nutshell, patients should be the ones to measure success.  How long they had to wait to be seen, how long before their treatment, was it successful for them, was it sorted out, did it get worse....all simple questions but ones that a patient wants to know the answers to.  For them it is simple, get better, for the clinicians it is how many people through their doors.  Simple maths, should equate to a better service by more people through the doors. Hospitals and doctors should be 24/7,...

Morganth
by Morganth
Comments 0
Morganth
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