Talk Health and Care

Challenge: Feeling empowered and achieving their full potential

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We know that staff do not always feel in control or empowered to make decisions about the care they provide every day. Decisions are often made without them being asked what they think and staff do not always feel supported by their colleagues. 

If employers create an environment where staff feel empowered and in control of their own choices, this can help them reach their full potential and achieve a better work-life balance. It can have a positive effect on productivity.

To feel empowered and in control, staff have told us they need to:

  • work in teams where everyone understands that the NHS and adult social care sector exist for the people they serve, and everything they do is to provide the best possible health and care
  • be part of one team and able to contribute to their place of work no matter their professional background or seniority
  • have a voice in determining how they care for people and how their organisation is run
  • feel that they can try new things and be part of a culture that values new ideas

Tell us your experiences by submitting an idea below or respond privately via our survey

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Arguably, it has never been more important to be a carer. Not because the care and support provided hasn’t always been essential to those who need it, but because we are facing an ever-increasing skills gap as the rate of people entering the sector to work is much lower than the increasing rate of people who need access to complex care. This issue doesn’t just end with attracting more people to the sector. There is considerable churn within the sector and people leaving care jobs to enter...

Fay Gibbin
by Fay Gibbin
0 Votes
Comments 4
Fay Gibbin

For NHS staff to be in control, receive and provide communication, have information about all things related to work, we need ESR to be much easier to use and access for all and to have functionality for employers and employees to use it as a platform for communication and information exchange

Sara Brown
by Sara Brown
1 Votes
Comments 1
Sara Brown

Here is an idea... What about arranging with the local Job Centres work experience schemes for claimants to 'experience the world of work' in return for their job seekers allowance they give their time of  15 - 35hrs a week to their local hospital. After DBS clearance they can assist with transporting patients, delivering discharge medications, taking Family and Friends Surveys, assist with making beds. The claimants can assist the cleaners in keeping the ward hygienically clean.  The...

PATRICIA CLARKE
by PATRICIA CLARKE
0 Votes
Comments 1
PATRICIA CLARKE
Idea thumbnail

We need proper funding to give people who work in care more control over their career. Age UK has warned that an underpaid, overstretched workforce would inevitably result in vulnerable elderly people receiving poor care. The lack of funding, which has led to some social care workers being paid just £5 an hour, is estimated to result in an expected deficit of 600,000 care workers by 2025, which is a recipe for disaster. I believe that through the introduction of adult social care...

John Woodward OBE
by John Woodward OBE
0 Votes
Comments 1
John Woodward OBE

Registering the Right Support was published in June 2017 by CQC. Within the Scope and Purpose of the document, it is referred to as a ‘policy statement’. Having spoken to several colleagues, there appears to be a consensus that as the regulator, CQC is intended to act in that capacity, but not as a ‘policy maker’. Through the document the content refers to both ‘guidance’ and ‘policy’, therefore it was unclear at the point of publication how this would be interpreted and therefore...

The Outstanding Society
by The Outstanding Society
0 Votes
Comments 4
The Outstanding Society

Visible leadership at all times with a focus on the environment. The environment shapes the culture of the workplace. Financial resources should be made available to create a healing, compassionate environment, that incorporates natural light and an arboretum for both staff and service users. Time between admission and discharge should flow transparently as financial resources would be available for what use to be called 'Convalescent Homes'. Convalescent Homes would be able to provide to...

PATRICIA CLARKE
by PATRICIA CLARKE
0 Votes
Comments 1
PATRICIA CLARKE

Training, funding and support to help supervisors and mangers make these cultural changes.   Training, funding and support to provide a platform for staff to feel empowered and in control.

Registered Manager
by Registered Manager
0 Votes
Comments 1
Registered Manager

Paperless care, does not sit well with me. It was being trial-ed. As a qualified nurse I had a personal log in, and after handover I had a smart phone and there I had to record all for my patients. I found the obstructions to providing care in the way I felt it should be done was impeded by the system. An App (Vita Pac) took me through observation capture on a child but the system didnt allow for me to make a clinical judgement and omit the blood pressure. A suggestion was made that I make...

Jacqui
by Jacqui
0 Votes
Comments 4
Jacqui
by
Jacqui

Nurse bank staffing in many hospitals is not maximising the potential. I am sure there are many people like myself that want to keep clinical hours but either have a management post, care responsibility, or a sick daughter or whatever. And cultivating them means a reserve of staff that can be used when needed. But nurse bank staffing is sometimes poorly run, not inclusive, it is often better run from the teams for which they work. Ive worked bank where they use rosta pro, its laborious...

Jacqui
by Jacqui
1 Votes
Comments 3
Jacqui
by
Jacqui

Care work is a profession and it needs to be treated as such. Care workers deserve more respect and recognition for the work we do. We need to be included in the multidisciplinary teams that look after people as we often know them best and spend the most face-to-face time with them.

Karolina Gerlich
by Karolina Gerlich
0 Votes
Comments 6
Karolina Gerlich
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