Talk Health and Care

Challenge 1: Feeling empowered and achieving their full potential

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We know that staff do not always feel in control or empowered to make decisions about the care they provide every day. Decisions are often made without them being asked what they think and staff do not always feel supported by their colleagues. 

If employers create an environment where staff feel empowered and in control of their own choices, this can help them reach their full potential and achieve a better work-life balance. It can have a positive effect on productivity.

To feel empowered and in control, staff have told us they need to:

  • work in teams where everyone understands that the NHS and adult social care sector exist for the people they serve, and everything they do is to provide the best possible health and care
  • be part of one team and able to contribute to their place of work no matter their professional background or seniority
  • have a voice in determining how they care for people and how their organisation is run
  • feel that they can try new things and be part of a culture that values new ideas

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Training, funding and support to help supervisors and mangers make these cultural changes.   Training, funding and support to provide a platform for staff to feel empowered and in control.

Registered Manager
by Registered Manager
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Registered Manager

Paperless care, does not sit well with me. It was being trial-ed. As a qualified nurse I had a personal log in, and after handover I had a smart phone and there I had to record all for my patients. I found the obstructions to providing care in the way I felt it should be done was impeded by the system. An App (Vita Pac) took me through observation capture on a child but the system didnt allow for me to make a clinical judgement and omit the blood pressure. A suggestion was made that I make...

Jacqui
by Jacqui
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Jacqui
by
Jacqui

Nurse bank staffing in many hospitals is not maximising the potential. I am sure there are many people like myself that want to keep clinical hours but either have a management post, care responsibility, or a sick daughter or whatever. And cultivating them means a reserve of staff that can be used when needed. But nurse bank staffing is sometimes poorly run, not inclusive, it is often better run from the teams for which they work. Ive worked bank where they use rosta pro, its laborious...

Jacqui
by Jacqui
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Comments 0
Jacqui
by
Jacqui

Care work is a profession and it needs to be treated as such. Care workers deserve more respect and recognition for the work we do. We need to be included in the multidisciplinary teams that look after people as we often know them best and spend the most face-to-face time with them.

Karolina Gerlich
by Karolina Gerlich
Voting closed
Comments 5
Karolina Gerlich

There has been a lot of stories in the MSM about the disgusting Mencap ruling on the 13th of July. Mencap et Al overturned a court ruling that denied care/support workers their stolen back pay, we were made exempt from national minimum wage for "sleep ins". Mr Hancock you know as well as we do, you do not sleep on "sleep ins" especially in a LD/Autism environment. This ruling basically gave the green light to every greedy, criminal, underhand care provider to ignore the working time...

Dee C
by Dee C
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Comments 1
Dee C
by
Dee C

Through my work for two different trusts across England and Scotland I have gained good insight into the system and I believe that the NHS is stifled by inadequate systems and underfunding. This has caused me a lot of stress as I struggle to juggle patient care and administration. The current staffing crisis will not be solved by adverts about how great the NHS is. Sooner or later every health care professional will realise this and be phased with two choices, accept the inadequacy or leave....

Andrea G
by Andrea G
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Comments 0
Andrea G

Put an end to the blame culture within health and social care. It has a negative impact on staff morale and could explain why the nhs is haemorraging clinical staff.

Abbie Stephens
by Abbie Stephens
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Comments 0
Abbie Stephens

As a clinical scientist (Healthcare Scientist) in Imaging I have many ideas about how to improve the services I can deliver to the patient but I have no channel by which to propose those ideas.  We are not seen as a work force who contribute to decision making.  We should be provided with more senior roles in hospital management  https://www.england.nhs.uk/healthcare-science/chief-scientific-officer/

annibee70
by annibee70
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Comments 1
annibee70

My experience of the recruitment processes in HSC generally is that they are intensely bureaucratic, especially in NHS and result in repeated visits before start of contract that are not remunerated even to the extent of expenses. Often the Job Description does not resemble what is actually required and does not connect to the larger team mission.  Like many other back office functions in HSC, the HR dept does not demonstrate the values and principles of the organisation and is not customer...

Eleanor Levy
by Eleanor Levy
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Comments 1
Eleanor Levy

I am a director of a Domiciliary Care Agency and have seen far too often that companies will hire anyone with not nearly enough training and a serious lack of support. Having been a carer myself I can fully appreciate the long hours and effort that go into truly outstanding care. Going above and beyond within the professional boundaries that makes a measurable difference to my team, the individuals, family members and the wider community.  We have implemented a review schedule for all new...

Gillian Holden
by Gillian Holden
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Comments 1
Gillian Holden
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